We built for the hardest times of your life!
We built for the hardest times of your life!
Last Updated: [Insert Date]
Welcome to Psychosocial Recovery Coach. By accessing this website or using our services, you agree to the following Terms & Services. Please read them carefully. If you do not agree, you should discontinue using our website and services.
These Terms & Services govern your use of:
Our website
Our psychosocial recovery coaching services
Any forms, resources, or communication channels connected to our service
By engaging with us, you acknowledge that you have read, understood, and agreed to these terms.
We provide psychosocial recovery coaching and related support services for NDIS participants.
Our services may include:
Recovery coaching sessions
Daily living support guidance
Goal-planning assistance
NDIS navigation and compliance guidance
Accessibility support information
Services may be delivered in-person, online, or via phone, depending on availability.
We reserve the right to update, modify, or discontinue services at any time.
To access coaching services, you must:
Be 18 years or older, or have a guardian/representative
Be an NDIS participant or be seeking psychosocial support
Provide accurate and complete information during sign-up or referral
We may decline service if information is incomplete or if the service is not suitable for your needs.
By using our services, you agree to:
Provide accurate personal and NDIS details
Inform us of any changes to your circumstances
Attend scheduled sessions or provide appropriate notice for cancellations
Engage in the coaching process respectfully and safely
We reserve the right to discontinue service in cases of unsafe or inappropriate behaviour.
Depending on your NDIS plan, services may be:
NDIA-managed
Plan-managed
Self-managed
Any fees not covered by your plan remain your responsibility.
Invoices must be paid by the due date listed unless otherwise agreed.
To respect our time and yours, we require:
At least 24 hours notice for cancellations
Missed appointments without notice may incur a cancellation fee in line with NDIS pricing guidelines
Repeated no-shows may result in service suspension.
We take your privacy seriously.
All personal information is handled according to:
The Australian Privacy Principles (APPs)
NDIS Practice Standards
Our Privacy Policy (available on our website)
We will not share your information without consent, except where legally required or in immediate safety situations.
Psychosocial Recovery Coaching is not:
A clinical mental health service
A crisis intervention service
A substitute for therapy, case management, or medical treatment
If you require urgent assistance, please contact emergency services or your healthcare provider.
You agree not to:
Copy or reproduce any website content without permission
Use our site for unlawful or harmful purposes
Attempt to disrupt or tamper with website functionality
We are not responsible for website downtime, errors, or third-party links.
While we strive to provide high-quality support, we do not guarantee:
Specific outcomes
Immediate improvements
Permanent results
To the maximum extent permitted by law, we are not liable for:
Losses arising from service use
Website errors
Delays or disruptions
Any decisions made based on our guidance
You use our services at your own discretion.
Our website may contain links to third-party websites or resources.
We are not responsible for:
Their content
Their privacy practices
Any damage or loss caused by relying on their information
We may update these Terms & Services from time to time.
Updates will be posted on this page with an updated revision date.
If you have questions about these terms, reach out to us:
Email: info@psychosocialrecoverycoach.com
Phone: [Insert Number]
Address: [Insert Address]
